The state information system “Public control” started functioning in Kazan in April 2012. The system enables citizens to interact with republican and municipal authorities in new format. 7,6 thousand requests have been received from Tatarstan citizens for this period of time.

Such information was presented by Tatarstan Minister of Information and Communication Roman Shaikhutdinov at press conference at Tatarstan Government House.

“Public control” provides independent monitoring. You can see estimates given to republican municipalities and agencies for this year of work on the website of state and municipal services (https://uslugi.tatar.ru/open-gov/rating/organization).

Roman Shaikhutdinov explained: “The system enables other users to support requests, thus the importance of raised problem increases.”
Most complaints are received by the following categories: “Site improvement”, “Condition of roads”, “Organisation of traffic”. Due to citizen’s requests one thousand problems connected with site improvement have been solved.

To the point, to work in “Public control” system one needs to register a personal account on the portal uslugi.tatarstan.ru and leave a request. Besides, you can attach a photo, mark a place on the map, and track your request.