Chiefs of municipalities and republican ministries must regularly report on solving problems received from citizens in the People’s control system. The RT President Rustam Minnikhanov has given such an assignment at a republican video conference meeting.

More than 1000 claims have been received in the uniform system of state authorities’ interaction with citizens “People’s control” within two months, Vice-premier – Minister of informatization and communications Roman Shaikhutdinov informed.

According to the data given by the minister, 30 % of messages concern unsatisfactory condition of roads, 14 % - territorial development, 12 % - traffic management. More than 80 % of messages were received from Kazan citizens.

Roman Shaikhutdinov stated that not all municipalities work with citizens’ appeals in the People’s control system properly.

Rustam Minnikhanov called government officials to inform citizens about solving of every problem and asked chiefs of ministries and municipalities to tell about work with citizens’ appeals in mass media once a month.